
Sandra Abi Daher Frangieh
Lebanese University, Lebanon
Biography
Sandra Abi Daher Frangieh has completed her Master’s Degree in Hospital Management from Lebanese University-Beirut. She is currently pursuing her PhD in the same fi eld from British International College-London and a Doctorate in Leadership and Human Ressources from USJ-Beirut. She has accomplished Post-graduate studies in Quality Management in Healthcare from USJ-Beirut and in Professional Mediation from CPM-USJ-Beirut. She is an Instructor in the Faculty of Public Health at the Lebanese University. She is the Head of Training and Development Department in a private Hospital in North-Lebanon and Quality Consultant. She has recently joined the group of national surveyors for Hospital Accreditation, project with the Ministry of Public Health - Lebanon. She is a Trainer and animates workshops related to communication skills, emotional intelligence and personal development
Abstract
Abstract : Communication and patient experience